How to Update Oxygen?

This article provides three different ways in which Oxygen can be upgraded to the latest version. Helium plugins are always tested with the latest version of Oxygen.

1. First Method:

To update oxygen builder, check whether you have entered a valid license key at Oxygen > Settings > License. If you see the key is present but the update is not showing up, click the Submit button on the Oxygen License page. Then go to Dashboard > Updates and see if the update option appears there.

Second Method:

Download the latest Oxygen zip file from your portal.
Go to Plugins > Add New. Click Upload Plugin, then Choose file button to browse and select the Oxygen plugin’s zip file. Click Install Now.
Click Activate Plugin button.

Third Method:

If you have Code Snippets plugin or a custom functionality plugin that has Oxygen-specific snippets, deactivate it/them.
Go to the installed plugins list and delete Oxygen (no data will be lost) plugin.
Click Add New > Upload Plugin, select Oxygen’s zip file, upload and activate it.
Re-activate Code Snippets plugin and custom functionality plugins if applicable.

Frequently Asked Questions

For troubleshooting purposes, you may need access to the server that hosts your website. In addition, you’ll need a Google Workspace and WordPress admin account.

All plugins require Helium. Solid State requires Compressed Helium.

Form responses and email recipients can be exported to a CSV file.

Unfortunately, Helium does not have this functionality. However, we are always working on making Helium even better.

Liquid Helium has multiple packages that will fit your company’s needs. Ranging from one user to unlimited users.

We offer anytime assistance via email, phone, or chat.

Solid State Helium determines when an email has been opened. It also can track an email’s clicked links.

Unfortunately, Helium does not have this functionality. However, we are always working on making Helium even better.

Helium is only available on WordPress. However, in the future it may be available on other platforms.

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