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All About Us

Learn about who we are, how we started, and why we do what we do for businesses and WordPress users.

GoHelium | More Features | Schedule Emails

Who We Are:

Helium is driven by a deep passion for streamlining communication for both businesses and website owners. We recognize that efficient communication lies at the core of any prosperous endeavor. This commitment has led us to develop a versatile contact form plugin that significantly simplifies the process of connecting with your audience. Additionally, Helium extends beyond the realm of contact forms, offering you the capability to schedule appointments, seamlessly integrate with Google Calendar, automate email campaigns, and even create a personalized ticketing system.

Our Mission

Go Helium seeks to provide WordPress users with a powerful automated lead cultivation tool disguised as easy-to-use form software. Our dedication to growing businesses through lead cultivation and automation is our blood; Helium is our heart.

Our Team

We're a small team with big results. Check out our team pages to learn more about us.
See the Helium Team

How Helium Came to Be:

  • How Can I Cultivate My Prospects?

    As a marketing agency, one of the biggest obstacles we identified in working with our clients was an inability for us to quickly and easily collate, curate, and cultivate prospective leads (beyond general demographics) via website traffic. Moreover, we wanted this data all in one centralized, simple-to-use, and easily-accessible location for our clients. These needs prompted us to lay the groundwork for a prospect cultivation system that would become Helium.

  • Growth with Tangible Results

    Not only did our early system help businesses identify their customers, it helped their sales teams build relationships with them. They could track, notate, and maintain contact with their customers easier than ever before. In addition to growing our clients’ businesses, we could now demonstrate the tangible, real-world results of our marketing efforts. But, if our system was effective for clients, why limit it to bespoke applications to specific industries? Why not open it up for anyone to install and configure for their needs?

  • Answer: Helium

    That’s why we built Helium. With Helium, you can install our system onto the most prolific open-source web development platforms on the planet: WordPress. You easily configure it to your specific needs, and have it grow in lockstep with your business.

Why Choose Us

Simplicity:

We believe in the power of simplicity. Our plugin is user-friendly, easy to install, and requires no coding skills. Within minutes, you can have a fully functional contact form on your website.

Support:

We pride ourselves on our exceptional customer support. Our dedicated team is always here to assist you with any questions or issues you may encounter.

Customization:

One size doesn't fit all. That's why we offer a wide range of customization options to ensure that your contact form matches your brand and meets your specific needs.

Security:

Your data and your users' data are precious. Our contact form plugin comes with robust security features to keep your communications safe and sound.

Get in Touch

We'd love to hear from you! Whether you have questions, suggestions, or just want to say hello, don't hesitate to reach out to us. You can contact us through our contact form, or send us an email at support@gohelium.io, or connect with us on our Facebook group.

Frequently Asked Questions

For troubleshooting purposes, you may need access to the server that hosts your website. In addition, you’ll need a Google Workspace and WordPress admin account.

There are premium add-ons for Helium that greatly increase its features and usability depending on your needs. All Helium add-ons require Helium as a base. Liquid Helium allows you to manage multiple users and user roles. Liquid Helium requires Helium as a base. Compressed Helium adds many more features to Helium, including email marketing, and requires Helium as a base. Solid State Helium requires Compressed Helium AND Helium to be installed. Solid State adds AI and automation capabilities to Compressed Helium.

Form responses and email recipients can be exported to a CSV file.

You can! However, it requires the add-on Compressed Helium. For form data, Compressed Helium allows you to import CSV files containing form data, so if you have old leads you’d like to transfer onto a new form, or if you want to combine form data, Helium makes it easy. You can even import form templates from external sources, or from Helium forms you’ve previously built and exported. This functionality also requires Compressed Helium.

If you only envision needing one user, no. However, even in a single-user situation, Helium works best with Liquid’s user management features. For instance, you might want to install Helium with a catch-all email like “support@[your-company].com” so that confirmation emails sent to your responders aren’t being sent from your personal Gmail account. But you might also want to have access to Helium’s lead management features and notifications with your personal email, so that’s two Helium users: your catch-all email account and your personal email account. Liquid Helium has multiple packages, ranging from one user to unlimited users, that will fit your needs.

We offer anytime assistance via email, phone, or chat.

Solid State Helium determines when an email has been opened. It also can track an email’s clicked links.

Unfortunately, Helium does not have this functionality. However, we are always working on making Helium even better.

Helium is only available on WordPress. However, in the future it may be available on other platforms.

With the free version of Helium and no add-ons, you can have one active form at a time. With the premium add-on Compresssed Helium, you can have many more. Depending on the number of responses you anticipate and whether you intend on running campaigns with Helium, we recommend having no more than 25 active forms at a time.